Certified Scrum Product Owner (CSPO) Certification Training

The course syllabus is divided into 5 categories as given below:

• Fundamentals of product owner roles and responsibilities in various scrum events, impacts on scrum team, three anti-patterns, types of organizational contexts which can affect roles, and more.
• Techniques to engage with stakeholders, ensure transparency in goals and progress, and three different decision-making approaches.
• Ways to collaborate with the development team on activities like defining done, backlog creation, refinement, and ordering.

• Define two approaches to identify product purpose or define strategy.
• Impact on product strategy from factors outside the scrum team like alignment with other parts of the business, cost structure, metrics, etc.
• Define purpose, mission, vision, strategy, and tactics involved in product development.
• Three strategies for incremental delivery of product including opportunistic, multi sprint releases, continuous delivery, etc.
• Prioritizing product roadmap with stakeholders.
• Describing product solutions or features that can be completed in a sprint.

• Compare and contrast needs of users of product, customers who buy the product, and stakeholders who benefit from product delivery and use.
• Approach for categorizing customers and users.
• Product prioritization with focus on specific user/customer types.
• Benefits of direct connection between scrum team and customers and users.
• Techniques to describe users and customers including their jobs, activities, pains, etc.
• Aspects of product discovery and their respective contribution to successful product outcome.
• Techniques to connect the scrum team directly to customers and users.

• Difference between assumption and hypothesis.
• Reviewing product increment built, user insights, experiments, and product opportunities using sprint review.
• Opportunities for testing assumptions during product discovery, product development, and delivery,
• Reasons why Product Owner performs discovery and validation work.
• Approaches to test assumptions by cost and quality of learning.

• Relationship between outcome and output, and maximize value.
• Attributes of product backlog items to assess maximum outcome and impact.
• Defining values like modelled or assumed value, actual value to customer, ROI, etc.
• Techniques to measure value; NPS, usage metrics, customer and user interviews, social media sentiment, ROI, and more.
• Criterion to consider for ordering and applying product backlog.
• Techniques to order product backlog.
• Three sources of product backlog items.
• Creating product backlog items.
• Approach to accomplish product backlog refinement.