Certified Scrum Master (CSM) Certification Training

The course is categorized into 5 parts as given below:

• Scrum values and principles to define the relationship to agile manifestos.
• Scrum theory with respect to empirical process control, values of scrum, framework basics, and product planning.
• Scrum team roles and their interactions to deliver product increments in a sprint. 
• Basics about product owner, scrum master, and development team.
• Types and definitions of scrum events and artifacts.
• Sprints and increments, sprint planning, sprint review, product backlog refinement, defining Done, and sprint retrospective.

• 3 ways to act as a facilitator for the scrum team.
• Techniques of facilitating group decision making.
• Instances when a scrum master should not act as a facilitator.
• Rules and obstacles in communication during collaborative meetings.
• Difference between coaching, facilitating, teaching, and mentoring.
• Challenges faced by a self-organizing team and ways to resolve them.

• What is servant leadership and how is it different from conventional management?
• 3 instances where a scrum master plays the role of a scrum master.
• Practical real world scenario of scrum master as a servant leader resulting in positive outcome.
• Defining technical debt and 5 practices to reduce technical debt and produce high quality product increment.
• 3 practices for delivering potential releasable increments in each sprint.

• Techniques of collaboration between scrum master and product owner.
• Negative impacts of applying excessive time pressure to the development team.

• Common organizational impediments outside the scope of the team and ways to respond to them.
• Example of a major organizational design change due to scrum implementation.
• How traditional management differs in a scrum workplace.
• Few stakeholder behaviors which have impacts on scrum team success.
• Negative Impacts of failure to adopt and implement scrum.