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ITIL 4 Specialist: Collaborate, Assure, and Improve Training

This ITIL 4 Specialist training course will help learners gain a solid understanding of the key ITIL Management practices to enhance the quality of service delivery. This course also provides valuable insights into relationship management and value streams ensuring continuous deliveries at the highest level.

 

  • 16 hours of live instructor-led training 
  • Learn from IT stalwarts with decades of experience
  • Clear the ITIL 4 Specialist: Collaborate, Assure, and Improve exam 
  • Get ITIL 4 certification
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ITIL 4 Specialist: Collaborate, Assure, and Improve Course Overview

The ITIL® 4 Specialist: Collaborate, Assure, and Improve certification training from AgileFever is a 16-hour instructor-led training session designed to equip IT professionals with the essential skills to effectively manage and optimize IT services. This specialized course dives deep into the critical aspects of collaboration, assurance, and improvement within the ITIL framework.


By completing this course, individuals will demonstrate a deep understanding of the key concepts and practices within the five ITIL Management Practices. They will also be able to effectively apply these concepts at both strategic and operational levels to maximize value creation. Additionally, the module equips professionals with the skills to foster strong collaboration across teams and departments, ensuring seamless IT service delivery and driving continuous improvement.


So, if you are looking for a specialist IT course to advance your career then this is the right place to start.

ITIL 4 Specialist: Collaborate, Assure, and Improve Training Key Highlights


  • Grasp the fundamental principles associated with ITIL 4’s 5 management practices.
  • Engage in stakeholder coordination and understand strategic operations. 
  • Seamlessly integrate ITIL 4 practices into your organization’s value streams. 
  • Identify vulnerabilities and areas for improvement. 
  • Leverage the ITIL Maturity Model to evaluate your organization’s effectiveness.

ITIL 4 Specialist: Collaborate, Assure, and Improve Curriculum

  • Processes and value streams of the collaborate, assure, and improve practices
  • Information exchange between the collaborate, assure, and improve practices
  • Key concepts of relationship management practices
  • Purpose
  • Success factors and key metrics
  • Key terms or concepts 
  • Key concepts of supplier management practices
  • Purpose
  • Success factors and key metrics
  • Key terms or concepts 
  • Key concepts of service level management practices
  • Purpose
  • Success factors and key metrics
  • Key terms or concepts 
  • Key concepts of continual improvement practices
  • Purpose
  • Success factors and key metrics
  • Key terms or concepts 
  • Key concepts of information security management
  • Purpose
  • Success factors and key metrics
  • Key terms or concepts 

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Who can attend the ITIL 4: Specialist: Collaborate, Assure, and Improve Training

This ITIL 4 Specialist Collaborate, Assure and Improve Training is tailor-made for professionals looking to gain a stronghold in ITIL practices. This course is specifically beneficial for:

  • IT Service Managers
  • Quality Assurance Managers
  • Change Managers
  • IT Operations Managers
  • Process Improvement Consultants.
  • Service Desk Managers
  • IT Project Managers
  • Business Relationship Managers
  • Anyone who wants to excel in a career in IT service management
  • IT Service Managers
  • Quality Assurance Managers
  • Change Managers
  • IT Operations Managers
  • Process Improvement Consultants.
  • Service Desk Managers
  • IT Project Managers
  • Business Relationship Managers
  • Anyone who wants to excel in a career in IT service management
  • IT Service Managers
  • Quality Assurance Managers
  • Change Managers
  • IT Operations Managers
  • Process Improvement Consultants.
  • Service Desk Managers
  • IT Project Managers
  • Business Relationship Managers
  • Anyone who wants to excel in a career in IT service management

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ITIL 4 Specialist: Collaborate, Assure, and Improve Exam Details

Name of the Exam: ITIL 4 Specialist: Collaborate, Assure and Improve

Examination Format: Online, Multiple Choice Questions

Total No-of Questions: 60

Duration: 90 minutes

Total Marks: 60

Pass Marks: 39/60 (65%)

Open Book/Close Book: Close Book

  • ITIL 4 Foundation certification

ITIL 4: Specialist, Collaborate, Assure and Improve Training Benefits

Corporate Benefits


  • Enhanced service delivery 
  • Increased employee productivity
  • Improved collaboration
  • Consistency in service delivery 
  • Cost efficiency & risk mitigation 
  • Customer satisfaction 
  • Continuous improvements

Individual Benefits

  • Develop a solid IT foundation and grow in-demand IT skills by implementing ITIL 4 key practices across processes, projects, and teams. 
  • Learn directly from industry experts who have decades of experience in IT. 
  • Achieve the ITIL 4 certification which is globally recognized as a testament to hardcore IT skills. 
  • Become an in-demand IT expert and grab job opportunities across Fortune 100 and 500 companies.

ITIL 4 Specialist: Collaborate, Assure, and Improve Certification Process

Step 1: Register for the ITIL 4 Specialist: Collaborate, Assure, and Improve certification course with AgileFever.

Step 2: Attend AgileFever’s 16 hours of instructor-led training.

Step 3: Give your first attempt for the ITIL 4 Specialist: Collaborate, Assure, and Improve exam.

Step 4: Score 65% & above to achieve the ITIL 4 specialist certification.

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Frequently Asked Questions

The course is designed to provide 16 hours of live instructor-led training.

Our instructors are seasoned IT professionals with extensive experience in ITIL and a proven track record of delivering effective training.

The training is conducted in a live, interactive format, allowing for real-time discussions and question-and-answer sessions

There are no specific prerequisites for this course. However, a basic understanding of IT concepts and processes would be beneficial.

The exam consists of 60 multiple-choice questions and has a duration of 90 minutes.

The certification focuses on the critical aspects of collaboration, assurance, and improvement within the ITIL framework.

The ITIL 4 Specialist certification provides a deeper dive into specific areas of IT service management, equipping professionals with specialized knowledge and skills.

The certification can enhance your career prospects, increase your earning potential, and provide you with the skills to effectively manage IT services.

The course covers topics such as key concepts, principles, values, and challenges of ITIL 4 management practices, stakeholder alignment, integration into value streams, measurement and improvement, and assessment of practice maturity.

The training provides a comprehensive understanding of ITIL 4 concepts, principles, and challenges, as well as their application in real-world scenarios.

Yes, the training will incorporate the latest developments and best practices in IT service management to ensure you are equipped with the most up-to-date knowledge.

The certification can open doors to various IT roles, including IT service managers, IT project managers, IT architects, and IT consultants.

The certification demonstrates your expertise in IT service management and can increase your credibility and marketability in the job market.

ITIL-certified professionals often command higher salaries and have better job prospects compared to their non-certified counterparts.

You can enroll through our website or by contacting our training department.

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