The Certified Agile Service Manager (CASM) course covers an introduction to Agile Service Management, the application, and the application of agile thinking into service management processes and process design projects. Agile thinking boosts IT’s productivity and effectiveness and makes it possible to keep providing value despite evolving needs.
This Certified Agile Service Manager® (CASM) Certification Course offers Agile Service Management, which is the application and implementation of agile thinking into service management procedures and process design initiatives. Agile thinking increases IT productivity and makes it possible for IT to keep providing value despite shifting requirements.
Together, Scrum Masters and Agile Service Managers can embed agile thinking as the foundation of a DevOps culture throughout the whole IT (Information Technology) business.
The learning objectives for Certified Agile Service Manager cover a practical knowledge and understanding of:
Certified Agile Service Manager (CASM) Certification should be attended by:
Exam Name: Certified Agile Service Manager (CASM) Certification Exam
Exam format: Multiple choice
CASM Training and Exam: In-person / Live Online.
Number of questions: 40.
Passing score: 65% pass rate
Exam duration: 60 minutes [2 hours]
Exam delivery: Web-based (single-browser), closed book, no outside help.
Exam cost: First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion.
Cost of each retake attempt: $50 (pls cross-check from your end).
Aligning Agile SM and Agile software development
Getting started with Agile Service Management
Step 1: Enroll in our Certified Agile Service Manager (CASM) Certification Course.
Step 2: Acquire access to the study guides, course tools, and course materials for Certified Agile Service Manager (CASM) training.
Step 3: Attend the live sessions virtually.
Step 4: Every session is interactive with discussions, PPTs, practices, and case studies.
Step 5: Once you complete the training, the candidate details will be uploaded on AgileFever’s website.
Step 6: When you progress better in the practices and experimentations of VSM Coaching, you’ll receive a Certified Agile Service Manager (CASM) Online Certification and percentage marks with a digital badge to promote your accomplishment online.
Step 7: Log in with the given credentials to the AgileFever website and easily download your certificate with a digital badge. Be a Certified CASM professional and heighten your IT career path. The Certified Agile Service Manager Exam accredited by the DevOps Institute will add merit to your career in the long run.
CASM certification will help you learn how to secure and strengthen your processes by combining Agile with ITSM (ITIL®).
The participants will have to enroll for two-day CASM Certification.
The vital learning objectives of this course include:
The target audience would include:
This course offers 16 PDUs from the Project Management Institute (Professional Development Units) (While DOI has not yet been given an official code to use when submitting for PMI PDU credit, you can still do so by using the “Other” category on the PMI website to successfully submit your application. Basically, 1 PDU is awarded for each hour of instructor-led instruction. Hence, 16 credits would be relevant in the instance of the DevOps Foundation.)
Yes, AgileFever offers this training online.
Any registration canceled within 48 hours after the initial registration will receive a FULL refund (please note that all cancellations will result in a 5% deduction from the refunded amount owing to applicable transaction costs). Refs will be processed within 30 days of receiving a written refund request. Please review our Refund Policy for more information.
If a candidate drops out of the course after the first session, Certified Agile Service Manager (CASM) offers a 100% money-back guarantee. Visit our Refund Policy page to find out more about the 100% refund guarantee.
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