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The ITIL 4 Foundation training course is designed to help learners grasp a solid understanding of the most critical aspects of IT service management such as value stream mapping, cultural and behavioral principles, and also the modern trends and practices undertaken by the top organizations.
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ITIL 4 Foundation provides a comprehensive framework for managing technology-enabled products and services throughout their lifecycle. It introduces a holistic operating model that encompasses the creation, delivery, and continual improvement of these offerings.
The ITIL 4 Foundation training by AgileFever is delivered in a live instructor-led format. The duration of this course is 16 hours and the training is delivered by renowned IT experts with decades of experience in this field. This course covers the most important topics of ITIL foundation such as IT Guiding Principles, Services Value Chain, 15 ITIL Practices, and more.
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There are no prerequisites to attend this training. This course is very beneficial for:
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Name of the Exam: ITIL 4 Foundation Exam
Examination Format: Online, Multiple Choice Questions
Total No-of Questions: 40
Duration: 60 minutes
Total Marks: 40
Pass Marks: 26/40 (65%)
Open Book/Close Book: Closed Book
All are welcome to attend this course. There are no prerequisites. Basic knowledge of IT can be beneficial but not mandatory.
Step 1: Register for the ITIL 4 Foundation certification course with AgileFever.
Step 2: Attend AgileFever’s 16 hours of instructor-led training.
Step 3: Attempt the ITIL 4 Foundation exam.
Step 4: Score 65% & above to achieve the ITIL 4 Foundation certification.
The ITIL 4 Foundation training was an exceptional experience! The course provided a thorough understanding of the ITIL framework, covering essential concepts and practices in a clear, engaging manner. The trainers were knowledgeable and made complex ideas easy to grasp, using real-world examples to illustrate key points. The interactive components, including discussions and practical exercises, helped solidify my learning and apply the concepts effectively. I feel confident in my ability to implement ITIL principles in my role and contribute to my organization’s success. This training is a must for anyone looking to enhance their IT service management skills and improve their career prospects. Highly recommended!
Enrolling in the ITIL 4 Foundation training was a game-changer for me. The course delivered a comprehensive introduction to ITIL 4, focusing on core concepts such as the Service Value System and the Four Dimensions Model. The content was well-structured and the instructors were both expert and approachable, making the learning process smooth and enjoyable. The practical insights gained from the training have already proven valuable in my day-to-day work. The certification has not only enhanced my understanding of IT service management but also boosted my professional confidence. I highly recommend this course to anyone looking to deepen their knowledge and advance their career in IT service management
The ITIL 4 Foundation training exceeded my expectations in every way. The course was expertly designed to cover the fundamentals of ITIL 4, with clear explanations and practical examples that made complex topics accessible. The instructors were engaging and provided valuable insights that helped me understand how to apply ITIL practices in real-world scenarios. The interactive format and hands-on exercises were particularly beneficial in reinforcing my learning. Since completing the training, I’ve been able to effectively implement ITIL strategies within my team, leading to noticeable improvements in our service delivery. This course is an excellent investment for anyone aiming to enhance their IT service management skills and achieve professional growth.
You will learn about the key components of service management, the ITIL service value system, the service value chain, and the 15 ITIL practices.
The ITIL 4 Foundation course by AgileFever is a 16-hour live instructor-led training by top IT instructors.
The ITL 4 Foundation exam is a closed-book format. The duration is 60 minutes. the total number of questions is 40, and candidates must score 26 marks to pass the exam.
The ITIL 4 Foundation certification can open doors to new career opportunities, increase your earning potential, and improve your job prospects in the IT service management field.
Some common job roles that benefit from ITIL 4 Foundation certification include IT service managers, IT directors, chief information officers, and project managers.
ITIL 4 is designed to be adaptable to modern IT environments, incorporating concepts such as DevOps, Agile, and cloud computing.
ITIL 4 and DevOps are complementary frameworks. ITIL 4 provides a structured approach to IT service management, while DevOps emphasizes collaboration and automation.
ITIL 4 can help organizations by providing a framework for managing the IT services that support their digital transformation initiatives
The 15 ITIL practices are a set of activities that support the delivery of IT services, including incident management, problem management, change management, and service level management.
The five stages of the service value chain are: plan, improve, engage, design and transition, obtain/build, deliver and support.
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